Frequently Asked Questions (FAQs)
Welcome to the Argy pet shop FAQ page. Here you can find answers to some of the most common questions about our products, orders, shipping, and returns.
1. What products do you sell?
Argy pet shop offers to ensure your pets live their happiest and healthiest lives by providing top-notch products and expert advice, all in one place. Whether you’re looking for nutritious food, stylish accessories, or engaging toys, we have everything to cater to your pet’s needs.
2. Where are you located?
Our company is registered in the United Kingdom.
Company Name: Argy pet shop
Address: Λ ΜΑΡΑΘΏΝΟΣ 31ο ΧΛΜ. ΑΓ.ΜΑΡΙΝΑ , 19005, Greece
3. Do you ship across the United Kingdom?
Yes. We currently ship orders throughout the Greece.
4. How much does shipping cost?
- Free Standard Shipping on orders over €50
- €4.95 flat-rate shipping for orders under €50
Shipping costs will be clearly shown during checkout before you complete your order.
5. How long does delivery take?
Delivery typically takes:
- Handling Time: 0 – 1 business day
- Transit Time: 3 – 5 business days
Most orders arrive within 3 – 6 business days after being dispatched.
6. How can I track my order?
Once your order has been shipped, you will receive a Shipping Confirmation Email containing a tracking number and a link to track your delivery.
7. Can I cancel or change my order?
If you need to cancel or modify your order, please contact us as soon as possible at:
If the order has already been processed or shipped, changes may no longer be possible.
8. What is your return policy?
We offer a 30-day return policy from the date your order is delivered.
To qualify for a return:
- Items must be unused and in original packaging
- All accessories and parts must be included
- You must provide proof of purchase
For full details, please visit our Return & Refund Policy page.
9. What should I do if my item arrives damaged?
If your product arrives damaged or defective, please contact us within 3 days of delivery with photos of:
- The damaged product
- The packaging
- The shipping label
Our team will assist you with a replacement or refund.
10. What payment methods do you accept?
We accept secure payments through trusted online payment providers. Available payment options will appear at checkout.
11. Is my payment information secure?
Yes. All payments are processed through secure encrypted payment gateways. Argy pet shop does not store your full payment card information.
12. How can I contact customer support?
If you have any questions or need assistance, our team is happy to help.
Company Name: Argy pet shop
Phone: +30 2294 098836
Email: support@argyshop.com
Address: Λ ΜΑΡΑΘΏΝΟΣ 31ο ΧΛΜ. ΑΓ.ΜΑΡΙΝΑ , 19005, Greece
Customer Support Hours
Monday & Sunday: 10:00 AM – 7:00 PM
Tuesday – Thursday: 10:00 AM – 8:00 PM
Friday – Saturday: 10:00 AM – 9:00 PM