At Argy pet shop, we are committed to providing a transparent, reliable, and efficient shipping experience. Every order is carefully processed and prepared to ensure your products arrive safely and in good condition.
1. Shipping Rates & Service Area
We currently ship to customers across the Greece.
Free Standard Shipping:
Available on all orders over €50.00.
Flat Rate Shipping:
A shipping fee of €4.95 applies to all orders under €50.00.
No Hidden Fees:
We do not charge additional handling or processing fees. Any applicable taxes or charges will be calculated during checkout.
2. Order Processing & Cut-Off Time
We process orders throughout the week to ensure timely delivery.
Order Cut-Off Time:
7:00 PM (GMT)
Handling Time:
0 – 1 Business Day
Dispatch Schedule:
Orders placed before 7:00 PM (GMT) are typically prepared and dispatched by the next business day.
Orders placed after the cut-off time will be processed the following business day.
3. Delivery Estimates
Once your order has been dispatched and handed over to our delivery partners, the estimated delivery timeframe is as follows:
Transit Time:
3 – 5 Business Days
Total Estimated Delivery Time:
3 – 6 Business Days
Delivery times may vary during busy periods such as holidays or due to circumstances beyond our control.
4. Tracking Your Order
Once your order has been shipped, you will receive a Shipping Confirmation Email containing your tracking number and a link that allows you to monitor the delivery status of your package.
5. Address Accuracy & Deliveries
Correct Address:
Please ensure that your shipping address is accurate at checkout. Argy pet shop is not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.
Returned Packages:
If a package is returned to us due to an incorrect address, additional shipping charges may apply for reshipping the order.
6. Damaged or Lost Items
We carefully package every order to minimize the risk of damage during transit.
If your order arrives damaged, please contact us within 3 days of delivery with clear photos of:
- The damaged product
- The packaging
- The shipping label
Our support team will review the case and assist you with a replacement or refund if applicable.
7. Contact Information
If you have any questions or need assistance, our team is happy to help.
Company Name: Argy pet shop
Phone: +30 2294 098836
Email: support@argyshop.com
Address: Λ ΜΑΡΑΘΏΝΟΣ 31ο ΧΛΜ. ΑΓ.ΜΑΡΙΝΑ , 19005, Greece
Customer Support Hours
Monday & Sunday: 10:00 AM – 7:00 PM
Tuesday – Thursday: 10:00 AM – 8:00 PM
Friday – Saturday: 10:00 AM – 9:00 PM